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What is iPayment?

We (Cole Fabrics Plc) operate a system called iPayment* which allows us to link our order processing system (SAP Business One*) with our secure PCI DSS* compliant payment processing provider Trust Payments* in order to collect payments from our customers via credit/debit/charge cards and PayPal.

*Website links provided for further information about the different parts of this service.

iPayment gives us the ability to create a highly secure connection to your payment details which are stored safely with Trust Payments and use that connection to take payments from your nominated account(s) for the orders you place with us.

The benefits of this system are:

  • Your payment details are always stored securely with the third-party PCI DSS compliant payment processing provider we use, Trust Payments.
  • At no point does Cole Fabrics Plc store or process your payment details on any part of our system(s).
  • Cole Fabrics does not need to repeatedly take payment details from you to process payment for your orders.
  • It allows Cole Fabrics to offer its customers a GDPR and PCI DSS compliant card payment option.

We will then send you the secure link to provide payment details after you have completed this form.

Please note when providing payment details via the secure link, the payment amount will be shown as £0.00 as no money is being taken at that point. The connected details will only be used when an order is placed.

If you prefer not to store your payment details using this process but wish to still pay using your payment card or PayPal for each order, we are also able to provide secure links to allow you to provide payment details on an order by order basis or for multiple orders in a single payment.

We refer to these as "One Time" links and they expire immediately after payment is taken and settled. Please speak to Customer Services if you prefer this option.