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Quality & Hygiene Policy Statement

Cole Fabrics Plc provides the wholesale & manufacture of ribbons & associated textiles encompassing fabric pouches, tassels, elastic, cord & raffia products for clients worldwide. This Quality & Hygiene Policy applies to all activities completed by Cole Fabrics Plc and is applicable to all UK facilities, employees, contractors, and visitors.

The Management of Cole Fabrics Plc have a policy of continual improvement which supports in our drive to manufacture products that are safe and of the highest quality. The below commitments will allow us to create the framework for setting any quality and hygiene objectives.

We are committed to:

  • Recognising the benefits of and commitment to operating the business in compliance with the requirements of ISO 9001:2015 and the BRCGS Packaging Materials, as well as any other applicable legal or customer requirements.
  • Supporting the strategic direction of the organisation towards consistent growth by creating partnerships with our current and new suppliers.
  • Providing a framework for establishing and reviewing quality objectives, enabling us to maintain a structured and consistent approach to business, maximise internal efficiency, and uphold the highest standards of customer care.
  • Ensuring that the organisation complies with and fully embraces the spirit of the requirements of ISO 9001:2015 and the BRCGS Packaging Materials, which shall be subject to internal and external audits at regular intervals.
  • Providing training as and when required to promote the development and knowledge of employees, who are regarded as a key asset to the organisation.
  • Ensuring all products meet or exceed required specifications to ensure total customer satisfaction.
  • Achieving total customer satisfaction with the services we offer, ensuring customers continue to work with Cole Fabrics Plc as their preferred supplier, and confidently recommend our company to other potential customers.
  • Adopting procedures within these standards to increase the organisation's operating efficiency, minimise waste, and improve profitability, while maintaining and continuously improving the effectiveness of the Management System, all in line with our lean manufacturing culture.

This policy will be reviewed annually and made available to interested parties and displayed throughout the company on various notice boards.