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What is your overs and unders policy?

  • As a standard our policy is 5% over or under the actual quantity ordered on bespoke printed items, apart from French raised print ribbons where the quantity can change and vary by up to 10%. 
  • On our standard stocked items supplied on random rolls we endeavour to get as close as possible to the quantity ordered, but we will always send over to ensure you have enough ribbon. 
  • Let us know when you order if you are happy with an under-delivery.
  • You should order set roll lengths if you would like the exact quantity ordered.

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