Help with how to use this site

In this section of the site you will find instructions on how to use and access the key sections of our website. You can use the right hade navigation menu to access the various guides within this section.

New Features

March 2013 Update

In March 2013 we gave the portal a bit of a make over to look more like our main site and added lots of new features such as:

  • Access Quotations online.
  • VAT Liable customers can see VAT amounts for documents without opening PDF documents.
  • Search function has been substantially improved.
  • Performance has been hugely improved for customers with large account histories.
  • Added access to Technical Specifications.
  • Added Outstanding Order Summary.
  • Print quick summary of order, invoice etc without having to open PDF attachment.
  • Improved summary page now gives you access to PDF documents.
  • If you have your own reference numbers for items we sell to you (catalogue numbers) these will be shown in place of our own internal reference numbers. 

August 2013 Update

In August 2013 the following features were added to the portal:

  • Access to development photos from Quotes and Orders pages.
  • Support for Cole Fabrics Far East customers as well as Cole Fabrics Plc via multi-company login.
  • Enhanced PDF viewer.
  • Enhanced Technical Specification viewer.
  • Enhanced Datasheet viewer.


Our Customer Services Portal allows you to view details of your:

  • Quotations
  • Orders
  • Deliveries
  • Invoices
  • Credit Notes
  • Payments
You can track your orders if we have used a trackable service for your delivery, contact us about any aspect of your account and access product specifications for the items you have ordered.


Our Products section allows you to view our products, get detailed specification datasheets (where available) and request samples.


If you have any problems with the site please fill out our contact form.